Our Products

Headline Principles

For the data we store and/or process on your behalf as part of our products:

• We believe in users first data privacy, where you are in control of where your personally identifiable and sensitive data goes and how it is shared. We do not support mass-surveillance, selling of data or covert search, seizure or take-over of user data by governments.

• We do use aggressively anonymized 3rd party cookies and logfile storage, and 1st party logfile analysis on our websites and products for performance tuning, tracking advertising campaign conversions and measuring aggregate product use. This data is neither personally identifiable nor sensitive.

• We do not and will not sell data, provide government access or provide backdoors for any of our products.

• We do not adhere to any kind of warrant that does not come from a valid enforcement agency or that is associated with intelligence gathering, that names more than one individual party or that has not also been served on the individual.

• We WILL provide valid enforcement agencies not associated with intelligence agencies with data and/or metadata in the case that a valid search and seizure warrant that names a single individual party is properly served on both us and the affected individual, and only then where the purpose relates to criminal investigations and does not involve intelligence gathering.

• We do not provide data to enforcement agencies if it appears they are targeting a journalist, senior engineer, research scientist, entrepreneur, educator, defence attorney or intellectual property that:

  • is aligned to the principles of a free and open Internet and Technology for the Public Good,
  • is not causing Internet Fragmentation or associated with toxic Digital Sovereignty initiatives,
  • is not involved in any UN OHCHR defined Harassment Techniques,
  • is not associated with oppression, discrimination, coercion, or cyber war,
  • has not egregiously violated the Nuremberg Code,
  • is not associated with family violence, nuclear proliferation, or child exploitation and
  • is not associated with any enforcement or intelligence agencies or activities.

  This is purely at our discretion, but we use the findings of judges provided in any warrants, as well as search-engine & public socials accessible:

  • educational background,
  • industry association membership,
  • compliance with ACM, IEEE and Operations Research codes of ethics & conduct,
  • open-source participation,
  • patent authorship,
  • academic and journalistic publication history & quality,
  • history of public speaking engagements,
  • company ownership, and
  • venture funding announcements
  to make this assessment.

• We will endeavour to delete, anonymize and/or otherwise de-sensitize data stored and/or processed on your behalf at least 24 months after it is considered disused and no longer useful to you as a user.

• We may absorb and mix some of your sensitive information into generative, descriptive and discriminative models as Training Data in such a way that it cannot be re-identified or reconstructed. This is a side effect of using AI, and helps to reduce false-positives and false-negatives and maintain model accuracy. We do this to constantly improve user experience when using our products.

  Whilst the Training Data might be deleted at least 24 months after it is considered disused and no longer useful to you as a user (per our policy above), portions of it that cannot be re-identified or reconstructed may remain in our models for much longer and cannot be deleted because it cannot be re-identified or reconstructed.

  We may also share these models between products, with other users & with third parties and mix it with theirs and other Training Data. This sharing is beneficial for user privacy when done at scale with users first privacy in mind. Users first privacy in this context means: models are designed and trained in such a way that ensures that no single user’s information can be re-identified or reconstructed as it would be computationally intractable to do so when mixed with a sufficient number of other users’ Training Data. Also, by absorbing Training Data into a model then deleting it, it reduces the attention we get from governments wanting your data.

• We may sparingly use decision science, agent based reasoning and artificial intelligence to identify misuse or underperformance of our products in an automated manner. Where misuse or underperformance is detected, portions of personally identifiable and/or sensitive information may be sent to our system for review. Where possible, reviews are conducted by automated agents rather than human team members. Regardless of whether an automated agent or a human team member reviews the information, it will only be used for the purposes of deplatforming users or updating our models as Training Data, will never be passed onto third parties and is destroyed immediately after use.

Whilst we do strive to deliver on the above Headline Principles as part of our DNA, we may at times be prevented from doing so by technical or regulatory limitations. In such an event, we will strive to update Our Privacy First Policy where it is known and feasible to do so.

Specific Privacy Policy for SafetyGuard POC Beta Users

If you are currently participating in the Closed Beta of SafetyGuard, we have a SafetyGuard POC Privacy Policy for Testers which we are evolving so as to strike a balance between our own principles and those of 3rd party providers. Please read it in conjunction with this Privacy First Headline Principles as they both apply.

Once we move the app to general availability we will integrate both documents.

Access to your Personal + Sensitive Information

You have the right to access, update, and delete your personally identifiable and/or sensitive information at any time. If you would like to do so, please login to your GuardDuty account or contact us at [email protected].

Our Websites

This section relates to our publicly accessible web sites & conversion funnels.

Information we collect from you

Like many other websites, we make use of log files to analyze trends, administer the site, track user's movement around the site, and gather demographic information. These log files do contain IP addresses.

How we use your information

We use the information we collect to analyze trends, administer the site, track user's movement, conduct anonymised A/B split tests and gather demographic information. This helps us improve our platform and provide you with a better user experience. We do not link this information to any personally identifiable or sensitive information.

Limited use of digital fingerprinting

We may use digital fingerprinting using fingerprint.js to detect when your user session cookie has changed computer, purely as a cyber-security tool to prevent subversion of MFA authentication. We will never use digital fingerprinting to subvert the intent of browser privacy settings, or to link up user sessions for our own gain. For example, using finterprint.js for tracking marketing pefomance is not the sort of use case we would participate in.

User Survey and Support Information

We may collect personally identifiable and sensitive information if you participate in a user survey or contact us with product inquiries such as technical support. In these cases, we only use the information for the purpose that it has been gathered for, as well as the collation of completely anonymous, de-identified and de-sensitised aggregate measures and summary statistics such as the number of inquiries received, the type of inquiry or response, and the number of inquiries resolved.

Cookies and Pixels

We may use cookies and pixels on our website to improve your browsing experience and provide you with personalized content.

Cookies are small text files that are stored on your device when you visit our website. Pixels are small images that are embedded in web pages, apps and emails. They can allow us to track your browsing behavior and provide you with personalized content.

We do not knowingly use cookies or pixels with any service that might utilize them for the direct sale of user data, governmental mass-surveillance, cross-site cookie exchanges or lookalike cookie pools. We also only use pixels that are wrapped in an iframe sandbox in the unlikely event that a service does attempt to utilize cookies from our websites for the purposes previously mentioned.

You can disable cookies in your browser settings, but this may affect your browsing experience on our website.

SafetyGuard POC Privacy Policy for Testers

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.

• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

• Application refers to SafetyGuard Alpha, the software program provided by the Company.

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Enertium AI, PO Box 198, South Yarra VIC 3141.

• Country refers to: Victoria, Australia

• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

• Personal Data is any information that relates to an identified or identifiable individual.

• Service refers to the Application.

• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

You can enable or disable access to this information at any time, through the Notification Settings in the app.

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address

• Phone number

• Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may access, with Your prior permission:

• Pictures, Audio and other information from your Device's camera, microphone & sensors but only for the purposes of transmitting messages to you. They are not collected or retained on our servers for any prolonged period outside of what is required to transmit them to you.
• Write-only access to your Photo Library for the purposes of storing Pictures, Audio and other information from your Device's camera, microphone & sensors but only for the purposes of storing a historical archive of information transmitted to you. This data always remains local.
• The above mentioned Picture, Audio & Sensor data but only for the purposes of synchronising this information with your other devices with SafetyGuard POC installed. They are not collected or retained on our servers for any prolonged period outside of what is required to transmit them to your other devices.
• The geolocation & IP address of your device. This is only collected when you are sent notification messages, and is not stored on our servers - it is transmitted directly to you as part of the Notification Messages whenever an event is detected.

Suitable encryption is used as much as is practicably possible in the handling of this Information including (but not limited to) end-to-end encryption. An instance where it is not practicably possible to use end-to-end encryption is in the sending of email alerts, because of the inherent nature of how email works. We still use secure email protocols, to prevent eavesdropping on this Information when it is in transit.

We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it may be simply stored on Your device.

Information Collected while Sending Email & Photo Stream Notifications via Google, Apple or Microsoft

SafetyGuard allows you to send a copy of all Notifications to a Google of Microsoft email address, including GMail, Google Workspaces, outlook.com & Office 365. Some capability to upload Notification photos to your albums may also be available to you depending on the version of Our Service you are running.

To enable or disable this, refer to the Notification Settings screen in the app.

Whilst these Notifications are encrypted in-transit to Google and Microsoft's servers (and only then at your discretion), please note that once they arrives at their servers the data is out of our hands and it is your responsibility to understand the associated Privacy, Data & Usage Policies associated with these services.

Further, the following assurances relate to our use of these APIs in delivering Our Service to you:

• Google Email Delivery: Our App's use and transfer of information received from Google APIs adheres to Google API Services User Data Policy, including the Limited Use requirements.
• Microsoft: No additional requirements at this stage. Please refer to Microsoft's website.
• Apple: No additional requirements at this stage. Please refer to Apple's website.

Information Collected for Training AI Models

Given the sensitive and/or classified nature of the data that SafetyGuard has access to, as design principles:

• The SafetyGuard app never continuously records or streams live video or audio. It may store small clips to your device's local storage, but the only video that ever leaves the device are individual key frame photos as sent directly to you from the device via the Notification Messages.
• We do not have access to Notification Messages and associated key frame photos as they are delivered directly (i.e. do not pass through our servers) and are end-to-end encrypted and/or encrypted-in-transit depending on which Notification Settings you have enabled.
• Enertium AI DOES NOT collect any of your data for training of models. Instead we use our own data, publicly available open source data & academically available research datasets to train & evaluate all our computer vision, machine learning and AI.

We may in future allow users to submit small clips of training data where the app has not performed well, but this will be solely at your discretion to opt-in to this capability each and every time and this will be made clear in the app if and when those features are added.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.

• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

• To manage Your requests: To attend and manage Your requests to Us.

• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to operate, monitor and analyze the use of our Service, and to contact You. In all instances where this occurs, this will be made clearly apparent.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliated Companies: We may share Your information with Our Affiliated Companies, in which case we will require those affiliates to honor this Privacy Policy. Affiliated Companies include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the bottom of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By email: [email protected]

• By mail: PO Box 198, South Yarra VIC 3141, Australia